Job Description
Job Highlights
- Sales commission and Incentive up to $1.5k
- On the job training, good potential to grow with the business.
- Employee discount
Career Opportunity / Role Overview:
SFC is looking for a dynamic individual who has strong appetite to learn, enjoys a collaborative work environment, passionate in serving customers and want to be part of the retail family that sets common goals and works together to create a positive, supportive work and retail environment.
The Retail Executive is a key member of our Design Orchard Retail Showcase (DORS) and the face to our customers. Knowledgeable, friendly, enthusiastic, you will provide a unique experience that embodies our Brand DNA.
As this role is in a service environment, you should be someone who has strong communication and interpersonal skills with a great and welcoming personality, able to inspire, lead and develop the team to deliver a seamless customer experience to make every visit to DORS unforgettable.
You will have opportunities for growth and career progression; both within the or within other functions such as Retail Operations, Marketing and more.
If you are passionate about making a difference and supporting our local businesses, or love interacting with customers whilst being part of a professional and dynamic team, we want you to join our DORS family!
Job Description:
- Welcome and engage customers by providing an excellent in-store experience at all times
- Ensure high levels of customer’s satisfaction through excellent service
- Develop client relationships through an individual approach and leveraging on the CRM and Marketing tools
- Maintain and build customer base and loyalty
- Maximize sales opportunity to achieve sales target and KPIs
- Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives
- Manage the day-to-day operations of the store including cashiering and housekeeping duties of the shop floor
- Assist in managing inventory
- Ensure that safety, security, and administration procedures are followed.
- Assist with any other duties and tasks as assigned by our Store Manager
Benefits:
- Rewarding Career in a family like culture
- Sales commission and incentive
- Annual wage supplement
- Group insurance coverage
- Annual leave
- Flexi-benefits
- Employee discounts
- Professional Development
Job Requirements
Pre-requisites:
- Self-motivated and a good communicator
- Possess exceptional interpersonal skills in dealing with customers and the team members
- Have a positive, cheerful demeanor, and be a team player
- Passionate about, and supportive of, local fashion brands, products, and stories
- Enthusiastic about speaking, storytelling, and recommending said products
- Good product knowledge of the products in the store and be clear with the on-going promotions in the store