Retail Sales Executives

Singapore Fashion Council (SFC)

250 Orchard Road, Singapore

Job Description

Job Highlights

  • Sales commission and Incentive up to $1.5k
  • On the job training, good potential to grow with the business.
  • Employee discount

Career Opportunity / Role Overview:

SFC is looking for a dynamic individual who has strong appetite to learn, enjoys a collaborative work environment, passionate in serving customers and want to be part of the retail family that sets common goals and works together to create a positive, supportive work and retail environment.

The Retail Executive is a key member of our Design Orchard Retail Showcase (DORS) and the face to our customers. Knowledgeable, friendly, enthusiastic, you will provide a unique experience that embodies our Brand DNA.

As this role is in a service environment, you should be someone who has strong communication and interpersonal skills with a great and welcoming personality, able to inspire, lead and develop the team to deliver a seamless customer experience to make every visit to DORS unforgettable.

You will have opportunities for growth and career progression; both within the or within other functions such as Retail Operations, Marketing and more.

If you are passionate about making a difference and supporting our local businesses, or love interacting with customers whilst being part of a professional and dynamic team, we want you to join our DORS family!

Job Description:

  • Welcome and engage customers by providing an excellent in-store experience at all times
  • Ensure high levels of customer’s satisfaction through excellent service
  • Develop client relationships through an individual approach and leveraging on the CRM and Marketing tools
  • Maintain and build customer base and loyalty
  • Maximize sales opportunity to achieve sales target and KPIs
  • Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives
  • Manage the day-to-day operations of the store including cashiering and housekeeping duties of the shop floor
  • Assist in managing inventory
  • Ensure that safety, security, and administration procedures are followed.
  • Assist with any other duties and tasks as assigned by our Store Manager


  • Rewarding Career in a family like culture
  • Sales commission and incentive
  • Annual wage supplement
  • Group insurance coverage
  • Annual leave
  • Flexi-benefits
  • Employee discounts
  • Professional Development

Job Requirements


  • Self-motivated and a good communicator
  • Possess exceptional interpersonal skills in dealing with customers and the team members
  • Have a positive, cheerful demeanor, and be a team player
  • Passionate about, and supportive of, local fashion brands, products, and stories
  • Enthusiastic about speaking, storytelling, and recommending said products
  • Good product knowledge of the products in the store and be clear with the on-going promotions in the store

Skills Requirements

retail operations retail sales management customer service crm

Job Overview

  • Job Type Full Time
  • Industry Apparel & Fashion
  • Job Category Retail Operations
  • Min Qualification Pre-U/'A' Level

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